Data Deletion & Account Deletion Request

Effective Date: 01/04/2026

At Bonix Games Software, a digital product brand within the Zodray Technologies ecosystem and published/operated through Zodray Media, we respect user privacy and provide users with a simple way to request deletion of their account or personal information from our apps, websites, reward platforms, games, and related digital services.

Users may request deletion of their account details, profile information, personal identifiers, login-related information, and other data associated with their use of our services, subject to applicable legal, security, fraud-prevention, tax, audit, and operational requirements.

1. Your Right to Request Deletion

You may request deletion of your account and personal information linked with our apps or services. Before processing a deletion request, we may verify your identity to protect your account and prevent unauthorized deletion.

2. Information Required for Processing

To process your request properly, please provide accurate account details such as your registered name, email address, mobile number, user ID, app name, and request type. Providing correct details helps us identify your account and complete the request faster.

3. Verification Before Deletion

For security reasons, we may contact you or request additional verification before processing your request. If we cannot verify account ownership, we may be unable to complete the deletion request.

4. Effect of Account Deletion

Once your account deletion request is processed, access to your account may be permanently removed. Your coins, points, gems, stars, wallet balance, rewards, rank, referrals, progress, pending benefits, and promotional units may be cancelled or permanently lost.

5. Data We May Retain

Some records may be retained where required for legal, tax, accounting, fraud-prevention, security, audit, dispute-resolution, partner-compliance, or regulatory purposes. This may include redemption logs, payment/reward records, fraud-prevention logs, support records, security records, and tax-related records.

6. Processing Time

We aim to review valid and verified deletion requests within a reasonable time. Processing time may vary depending on account verification, pending reward review, fraud checks, partner validation, legal requirements, or technical processing.

7. Third-Party Services

Our apps may use third-party advertising, analytics, offerwall, survey, attribution, notification, hosting, payment, voucher, or fraud-prevention partners. We can process deletion of data controlled by us, but third-party partners may handle data according to their own privacy policies and legal obligations.

8. Contact

For privacy, legal, support, or data deletion-related queries, you may contact us at:

Bonix Games Software

A digital product brand within the Zodray Technologies ecosystem

Published and operated through Zodray Media

Website: https://bonixgames.com/

Email: legal@bonixgames.com

Address: 12th Floor, Manicasadona, New Town, Action Area IIF/04, North 24 Parganas, West Bengal 700161, India