Privacy Policy

Effective Date: 01/04/2026

This Privacy Policy explains how Bonix Games Software, a digital product brand within the Zodray Technologies business ecosystem and operated/published through Zodray Media, collects, uses, protects, and processes information when users access or use our mobile applications, websites, games, reward platforms, promotional services, advertising experiences, and related digital products.

This Privacy Policy applies to all apps, websites, reward platforms, gaming products, quiz products, survey features, offerwall features, referral programs, promotional campaigns, and related services operated, managed, published, or promoted under Bonix Games Software, Zodray Technologies, Zodray Media, or their associated digital product brands.

By using our apps, websites, or services, you agree to the practices described in this Privacy Policy.

This Privacy Policy should be read together with our related platform policies, including our Terms & Conditions, Reward & Redemption Policy, Anti-Fraud & Fair Usage Policy, Data Deletion & Account Deletion Request, Refund & Cancellation Policy, Partner & Third-Party Services Policy, Cookie & Tracking Technologies Policy, User Conduct Policy, and Disclaimer.

About Bonix Games Software

Bonix Games Software operates digital entertainment, casual gaming, quiz, survey, offerwall, promotional engagement, and reward-based platforms. Our products may be published under different app names, website names, campaign names, or product identities, while being managed under the same business-controlled ecosystem.

Bonix Games Software is part of the broader Zodray Technologies digital product ecosystem. Some apps or services may be published, managed, or legally represented through Zodray Media, including its associated business units, product brands, and digital platforms.

This structure is used for product management, publishing, technology operations, marketing, support, advertising, analytics, and business administration.

Nature of Our Services

Our services are designed for entertainment, casual gaming, quizzes, digital engagement, promotional participation, surveys, offerwall activities, referral activities, advertising-based experiences, and optional reward features.

We do not provide banking, lending, credit, deposit, investment, insurance, stock trading, financial advisory, wallet banking, or NBFC services.

Any coins, points, gems, stars, wallet balance, vouchers, coupons, or similar in-app units shown in our services are promotional or engagement-based units only. They are not legal currency, bank deposits, investment assets, financial products, or guaranteed income.

For more details regarding promotional rewards, redemption rules, reward limitations, partner-dependent rewards, and no guaranteed earnings, please read our Reward & Redemption Policy, Refund & Cancellation Policy, and Disclaimer.

Information We Collect

Depending on the app, website, feature, or service you use, we may collect different types of information.

Account Information

We may collect information such as:

Name

Mobile number

Email address

Country code

Login details

Profile information

Referral details

Internal user ID

Account creation and login records

Device and Technical Information

We may collect device-related and technical information such as:

Device model

Operating system

App version

IP address

Advertising ID, where permitted

Network information

Crash logs

Diagnostic logs

Performance data

Device and security signals

Fraud-prevention and risk-check information

Usage and Activity Information

We may collect information about how you use our apps, websites, and services, including:

App sessions

Games played

Quiz attempts

Task activity

Offer participation

Survey activity

Video watch activity

Referral activity

Reward activity

Redemption attempts

Feature usage

Ad views and ad-related events

Campaign interaction data

In-app navigation and engagement events

For more information about cookies, analytics tools, advertising identifiers, attribution systems, tracking technologies, app events, and similar technologies, please read our Cookie & Tracking Technologies Policy.

Reward and Redemption Information

When you use reward or redemption features, we may collect information required to verify eligibility, process reward requests, prevent fraud, and comply with applicable rules. This may include:

Reward history

Redemption method

Voucher details

Payment or payout identifiers

Redemption status

Verification details

KYC-related details, where required

Tax-related details, where applicable

For detailed rules regarding reward eligibility, redemption processing, partner approvals, reward holds, rejection, reversal, cancellation, wrong payout details, and user responsibility, please read our Reward & Redemption Policy and Refund & Cancellation Policy.

Support and Communication Information

If you contact us for support, we may collect:

Contact details

User ID

Message content

Screenshots

Documents shared by you

Complaint details

Support history

Resolution records

Users are expected to communicate with our support, privacy, legal, or platform teams in a lawful, honest, and respectful manner. For more information about acceptable platform behavior and support communication rules, please read our User Conduct Policy.

How We Use Information

We use collected information to:

Provide, operate, and improve our apps, websites, and services

Create, verify, and manage user accounts

Enable games, quizzes, offers, surveys, referrals, rewards, and related features

Track app performance and user engagement

Validate reward eligibility and process redemption requests

Prevent fraud, misuse, fake accounts, duplicate activity, invalid traffic, and unauthorized activity

Show advertisements and measure advertising performance

Analyze campaign performance, product quality, user retention, and service growth

Provide customer support and service updates

Maintain platform security and operational integrity

Comply with applicable laws, platform policies, tax requirements, audit requirements, and partner requirements

Protect the rights, safety, and interests of users, partners, advertisers, and our business

Our use of information for rewards, account verification, fraud prevention, partner validation, advertising measurement, and user safety may also be governed by our Reward & Redemption Policy, Anti-Fraud & Fair Usage Policy, Partner & Third-Party Services Policy, and other applicable platform policies.

Advertising, Analytics, Offers and Technology Partners

Our services may work with third-party advertising networks, analytics providers, attribution tools, offerwall platforms, survey providers, notification services, fraud-prevention systems, hosting providers, payment processors, voucher providers, and other technology partners.

These partners may collect or receive limited information required to provide their services, measure performance, validate activity, prevent fraud, deliver relevant advertisements or offers, and process rewards.

Such partners may include advertising, analytics, offer, survey, notification, attribution, security, hosting, and reward-processing service providers.

Each third-party service may process information according to its own privacy policy and applicable legal requirements.

For more details about third-party service providers, advertising partners, offerwall partners, survey partners, analytics tools, attribution systems, voucher providers, payment processors, tracking technologies, and reward-processing partners, please read our Partner & Third-Party Services Policy and Cookie & Tracking Technologies Policy.

App Permissions

Our apps may request certain permissions depending on the features offered. These may include:

Internet access

Network state

Notification access

Advertising ID access

Camera or media access, where required

Storage or file access, where required

Location or approximate location access, where required and permitted

Other permissions needed for app functionality, security, fraud prevention, analytics, advertising, verification, support, or reward processing

You may control app permissions through your device settings. However, disabling certain permissions may affect app features, reward validation, fraud checks, or service availability.

Certain permissions may also support account verification, fraud prevention, platform safety, reward validation, analytics, or tracking technologies. For more information, please read our Anti-Fraud & Fair Usage Policy and Cookie & Tracking Technologies Policy.

Rewards and Promotional Units

Rewards, coins, points, gems, stars, wallet balance, coupons, vouchers, or similar units are promotional in nature and are provided according to app rules, campaign conditions, partner approvals, and platform availability.

These units:

Are not legal money

Are not deposits

Are not financial assets

Are not investment returns

Are not guaranteed earnings

May be subject to limits, verification, approval, delay, rejection, reversal, expiry, or cancellation

Can only be used or redeemed according to the rules shown in the relevant app or service

Bonix Games Software may modify reward values, redemption rules, task availability, campaign limits, payout options, or promotional features at any time for operational, business, technical, compliance, fraud-prevention, or partner-related reasons.

For complete rules regarding reward eligibility, redemption methods, processing timelines, partner approvals, incorrect redemption details, expiry, reward holds, cancellations, reversals, and promotional reward limitations, please read our Reward & Redemption Policy and Refund & Cancellation Policy.

Verification, KYC and High-Value Redemptions

For certain reward requests, high-value redemptions, repeated activity, suspicious activity, payment mismatch, tax requirements, legal requirements, or partner verification needs, we may request additional verification.

Verification may include:

Mobile number verification

Email verification

Payment detail verification

Identity verification

Tax information

Other documents or details required to confirm eligibility and prevent misuse

If verification is incomplete, incorrect, suspicious, or mismatched, we may delay, hold, reject, or cancel the related reward or redemption request.

Verification may be required for account safety, high-value reward review, payment detail confirmation, fraud prevention, tax-related requirements, partner validation, and compliance checks. Related reward and verification decisions may also be handled under our Reward & Redemption Policy, Refund & Cancellation Policy, and Anti-Fraud & Fair Usage Policy.

Fraud Prevention and Platform Safety

We use security and fraud-prevention systems to protect users, advertisers, partners, and our platforms.

Users must not misuse our services through:

Fake accounts

Duplicate accounts

Bots

Scripts

Automation tools

Emulators

Rooted devices

Modified apps

VPN/proxy abuse

Click manipulation

Offer manipulation

Referral abuse

Fake survey responses

Invalid ad activity

Any unauthorized or deceptive method

If suspicious or prohibited activity is detected, we may take action including account review, reward hold, reward reversal, balance adjustment, feature restriction, account suspension, device restriction, permanent ban, or legal action where required.

For detailed rules on prohibited activity, reward abuse, invalid ad activity, referral misuse, offer manipulation, survey abuse, device abuse, automation, fair usage, account conduct, and platform safety, please read our Anti-Fraud & Fair Usage Policy and User Conduct Policy.

Data Sharing

We do not sell personal information.

We may share limited information with trusted service providers, partners, affiliates, consultants, legal advisors, tax advisors, auditors, cloud hosting providers, advertising partners, analytics partners, offer and survey partners, fraud-prevention providers, payment or reward processors, and authorities where required by law.

Information is shared only where necessary for service operation, security, analytics, advertising, reward validation, fraud prevention, legal compliance, or business protection.

For more details about how third-party partners, service providers, advertising platforms, offerwall providers, survey partners, attribution tools, voucher providers, payment processors, hosting providers, and fraud-prevention systems may be involved in our services, please read our Partner & Third-Party Services Policy.

Data Security

We use reasonable technical and organizational safeguards to protect user information against unauthorized access, misuse, loss, alteration, or disclosure.

These safeguards may include secure infrastructure, access controls, monitoring systems, fraud checks, encrypted communication where appropriate, restricted internal access, and review of suspicious activity.

However, no online system is completely secure. Users are responsible for keeping their own devices, accounts, login details, and payment information safe.

User conduct, account safety, verification requirements, and fraud prevention rules may also apply to account security and platform protection. For more information, please read our User Conduct Policy and Anti-Fraud & Fair Usage Policy.

Data Retention

We keep information for as long as necessary to provide services, manage accounts, process rewards, prevent fraud, resolve disputes, comply with legal or tax obligations, maintain audit records, and protect our business interests.

Certain records such as reward history, redemption logs, fraud logs, support records, tax records, payment-related records, and security logs may be retained even after account deletion where required for legal, accounting, compliance, dispute-resolution, or fraud-prevention purposes.

For account deletion, data deletion, retained records, verification steps, and request processing information, please visit our Data Deletion & Account Deletion Request page.

User Choices and Data Deletion

Users may request access, correction, or deletion of their personal information through the available in-app option, website form, or official support contact.

Before processing certain requests, we may verify your identity to protect your account and prevent unauthorized requests.

Some information may be retained where required for legal compliance, tax records, fraud prevention, security review, dispute handling, pending redemption review, accounting, or audit purposes.

For account deletion, data deletion, verification steps, retained records, and request processing information, please visit our Data Deletion & Account Deletion Request page.

Children and Eligibility

Our apps and services are intended for users who are legally eligible to use digital apps, games, promotional services, and reward features in their region.

Users must not provide false age, identity, or account information. If we become aware that information has been collected in violation of applicable law or platform policy, we may delete such information and restrict the related account.

Eligibility, account responsibility, user behavior, and prohibited activity are also covered in our Terms & Conditions and User Conduct Policy.

International Processing

Our services may be accessed from different locations. Your information may be processed, stored, or transferred through servers, systems, service providers, or partners located in India or other jurisdictions, subject to applicable legal and security safeguards.

Third-party service providers, hosting providers, analytics partners, advertising partners, attribution partners, and reward-processing partners may also process information according to their own policies and applicable laws. For more information, please read our Partner & Third-Party Services Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, legal requirements, platform policies, partner requirements, security practices, or business operations.

The updated version will be made available through our app, website, or other official channel. Continued use of our services after updates means you accept the revised Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions, Disclaimer, and other applicable platform policies available on our website.

Contact Us

For privacy, support, data deletion, legal, or service-related queries, you may contact us at:

Bonix Games Software

A digital product brand within the Zodray Technologies ecosystem

Published and operated through Zodray Media

Website: https://bonixgames.com/

Email: legal@bonixgames.com

Address: 12th Floor, Manicasadona, New Town, Action Area IIF/04, North 24 Parganas, West Bengal 700161, India